RETURN POLICY

Lifetime Exchange & Buy-Back Policy:

We offer a Lifetime Exchange & Buy-Back Policy on all purchases* made from Signi Jewels within India. The product along with the original product certificate, can be returned for buy-back or exchanged basis its current gold market value. If you received a discount or free gift while making your purchase, we will deduct the original discount amount or free gift value, as applicable. You can choose to return the free gift as well.

Lifetime Exchange: The value of the exchanged product after deductions towards making charges and discounts will be credited to your Bank account. This remains valid for a lifetime and can be used to purchase anything on our website. The value cannot be encashed.

Lifetime Buy-Back: If you choose to return the product for buyback, the buy-back value will be 70% of the current gold market value will be paid to you via online bank transfer within 10 days of receipt of the product.

Jewellery returned showing signs of alteration by anyone other than Signi Jewels shall not be accepted for return. Based on our quality inspection, we reserve the right to change the Exchange and Buy-Back amount of the product.

Cancellation & Returns
  • You can cancel your order for a product at no cost within 24 hrs of Confirmation E-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains 2 or more order items.
  • For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card /Net Banking).
  • Once the product is returned under our 15 Day Money Back policy the refund will be credited to your Cash account. You may choose to either make another purchase using the same or get the amount refunded to your bank account.
    • For prepaid orders, the amount will be credited to the payment source (Credit Card/Debit Card/Net Banking).